Privacy Policy — Mauritius Holidays Direct
Our Privacy Policy sets out what information we collect, how we collect it and what we do with it. Our Privacy Policy applies to you and is available on our website. In all your dealings with us, you must ensure that others you represent are aware of the content of our Privacy Policy and agree to your acting on their behalf.
Your information
This refers to information such as your name, contact details, travel preferences, special needs and dietary requirements that you supply to us or that is supplied to us. Your information is put together when you request information from us, contact us, make a booking, use our website, link to or from our website, or connect with us via social media.
We will update your information whenever we can to keep it current, accurate and complete.
For the purpose of providing you with our services, including your flight, holiday and related arrangements, we may disclose and process your information outside the UK. In order for you to travel abroad, it may be mandatory, as required by government authorities at the points of departure or destination, to disclose and process your information for immigration, border control, security, anti-terrorism purposes and any other purposes those authorities determine appropriate.
How we use your information
We may collect and process your information for the purposes of customer care, administration, service, quality and improvement-related activities, product innovation and choice, business management, security, monitoring, research and analysis, social media, reviews, advertising and marketing, loyalty programmes, profiling customer purchasing preferences, activities and trends, or dispute resolution and litigation. Any information provided to us will be retained and used solely for the purposes of fulfilling your request for information.
If you do not agree to our use of your information as described above, we cannot engage or do business with you or accept your booking.
Website usage information
From time to time, we may gather non-personal, general statistical information about the use of the website and our services. This may include how many visitors visit a specific page, how long they stay on that page and which hyperlinks, if any, they click. We collect this information through cookies and IP addresses.
This information may also be used as aggregate visitor data to describe the use of the website and services to our existing or potential business partners or other third parties. This aggregate data will not personally identify you.
Marketing communications
Using your information, we may from time to time contact you with, or make available to you, information on holiday offers, new products, brochures, forthcoming events or competitions. We may tailor the information you receive or see so we can provide more personalised and relevant communications.
We will assume you agree to electronic communications when you make a booking or provide us with your email in other situations such as subscriptions, quotes, requests, competitions, promotions, prize draws and social media. This is not compulsory, and you may opt out by emailing customerservices@mauritiusholidaysdirect.co.uk and requesting that your personal information be removed. You may also unsubscribe from our email list at any time by selecting the unsubscribe option.
Your data rights
Under UK data protection legislation, you have a right to see the personal data that we keep about you. You can also ask us to update any data we hold by emailing customerservices@mauritiusholidaysdirect.co.uk.
Cookies
If your contact and dealings with us are through our website, we may use cookies. Cookies are pieces of information that a website transfers to a person's hard drive for record-keeping purposes. They make web browsing easier by saving preferences while using a website. The use of cookies is an industry standard found on most websites.
These cookies are not used to store personal information or retain historical or transactional subscriber data. By showing how and when visitors use the website, we can see which areas are popular and which are not. Information such as the total number of visitors and pages viewed is most easily tracked with cookies.
Cookies allow us to identify the computer or device you use to access our website, but we cannot identify you personally from this information. We may use information from cookies to enhance or update the website. You can set your browser to refuse or disable cookies. However, some features of the website may not function properly or may be slower if you refuse cookies. For more information and to manage your choices, read our Cookie Policy.
Changes to this policy
Any changes to this Privacy Policy will be posted on our website.